Admin Access

Sign in with your admin credentials to manage the portal.

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Cymcor
Admin ← Portal
Training Modules
Create and manage training modules. Each module has a video, optional slides, and an AI-generated question bank.
Dealer Groups
Create and manage dealer groups. A dealer group can contain multiple dealerships overseen by one or more KIs.
Create Dealer Group
Group NameKIs AssignedStaff AssignedActions
Users
Create F&I Manager and Key Individual accounts. Assign them to dealer groups.
# Name Username Role Dealer Group(s) Completions Actions
Bulk Import
Import multiple users at once using a CSV or Excel file. Download the template, fill it in, and upload.
Step 1 — Download Template
The template includes all required columns. Do not change column headers.
Step 2 — Upload Completed File
Users will be created and assigned to the dealer groups specified in the file. Existing usernames are skipped.
📋
Click to upload CSV or Excel file
.csv, .xlsx or .xls
Missing Email Check
Find accounts that were created with no email address on file — these users can never receive a welcome email, notification, or password reset (this is what happened during the Aug 2026 "Email adress" header-typo incident).
Backfill Missing Emails
Upload a file with username and email columns. Only accounts that currently have no email on file are touched — a fresh temporary password is issued and the welcome email is sent. Anyone who already has an email is left completely alone.
📧
Click to upload CSV or Excel file
.csv, .xlsx or .xls — needs username + email columns
Reports
Download training attendance and completion records as Excel spreadsheets.
📋 Training Completion Status
One row per trainee — name, username, role, dealer group, which of FICA/FAIS they've completed, and a colour-coded To Do status (green tick = fully compliant, orange 50% = partially done, red cross = not started). F&I Managers need both FICA and FAIS; every other role only needs FICA.
Settings
Manage admin credentials and system-wide settings.
Change Admin Password
Update the password for this admin account.
Assessment Settings
Global settings applied to all modules.